Refund Policy

Amount Refund:

1. If you cancel the Order, the full amount will be refunded to you includes shipping charges and COD charges if any before dispatching the order.

2. If you return the product, shipping charges and COD charges charged at the time while placing the order will be deducted. Also, the Reverse Shipping charges of Rs.100 will be charged and the balance amount will be refunded to you.

Mode of Refund:

1. Prepaid Orders: The amount will be refunded to the same account from which the order has been placed. Once we received the product, the amount will be processed in 1-2 working days. Your money will be reflected in your account in 5-7 working days.

2. COD Orders: The amount will be transferred to the Bank Account mentioned while placing the Return Request and your amount will be reflected in your account within 7 working days of the details.

3. Wallet Method: In case of wrong Bank Details intimation will be sent for the same. If we didn't receive a reply for the same in 7 days the amount will be transferred to your Clonoise Wallet.

*E-wallet refunds will be credited to your Clonoise wallet within 2 working days after the order has been received by us.

*Once the refund is processed to the Clonoise Wallet it will not be reversed to your bank account.

*For Every used or inappropriate product received in Returns from the customer will be returned back to the customer and shipping will be charged.

*In case of Pincode is not serviceable for returns, the customer has to make self courier to mentioned warehouse address, and Return Shipping charges will not be debited.